Work

I've designed digital products across different domains throughout my career.
Being adaptive has helped me navigate the wide range of products and services from enterprise to consumer.

Recent highlights include:

• I led the design of Chase Pay integration with Walmart Pay, giving millions of Walmart shoppers more ways to save (2020);

• I co-led and helped enhance provisioning the Capital One Walmart Rewards Card to Walmart Pay, bridging the digital and physical shopping experiences for millions of Walmart customers (2019 & 2020);

• I designed the Machine Learning proof-of-concept at the Innovation Group of Wells Fargo, applying emerging technologies to solve financial compliance problems (2018).

Other proud moments in the past:

• I re-designed Junos Space, making network management more intuitive and efficient for Juniper Network's billion-dollar enterprise software (2014);

• I improved Cisco Software Licensing applications’ usability, helping enterprise customers pick the right licenses from hundreds of features across 10+ different technologies (2016);

• And just for fun, I added the magical touch of user experience to humanize the experience of wearing the Harry Potter-style Sorting hat within given hardware constraints (2015).

 Speaking

I speak to inspire, as I learn to develop my voice.

Designing for inclusion with Blockchain

Designers + Geeks, co-hosted with Women Talk Design
November 15, 2018 in San Francisco

More people are starting to believe in the power and potential of blockchain in building a decentralized future. However, we have varying levels of knowledge and confidence in the technology. How do we go about designing for trust around this “trustless” technology? What is it like to design blockchain products that go beyond the Bitcoin craze? What does it have to do with user experience design? In this talk, I covered insights and shared design principles to encourage broader adoption of blockchain products.*

* When working on the talk, I was a UX designer at Innovation Group of Wells Fargo.
* The talk evolved from my lightning talk at Women Talk Design on October 3, 2018, “Designing for trust around a trustless technology.”

In this lightning talk, I walked the audience through my day life as a UX designer and my night life as tango dancer. I shared how I drew the connection between these two passions of my life – tango dancing and designing user experience.

WRITING

I write to share my thoughts on design, tango, and personal growth.